Contact us at firstname.lastname@example.org Please make sure to include your full name and order number, if applicable, so we can expedite your inquiry.
Monday-Friday 9:00am–5:00pm. Please allow up to 24 hours for a response.
Capital cities within Australia: 5-7 business days
Regional areas within Australia: 7-9 business days
International: Please email us at email@example.com for delivery timeframe
Please email us at firstname.lastname@example.org if you have not received your order.
We offer a full refund within 14 days of receipt of your order if for any reason you are not satisfied with your purchase. The glasses must be in resalable condition with original case and tags.
Please allow 10-14 days for the receipt and processing of your return. A credit will be issued to the original form of payment. You will receive confirmation by email when your return is completed. Shipping and other charges are non-refundable.
For manufacturing defects, exchanges are available within 30 days of purchase.
Contact us at email@example.com for more information and make sure to include your full name and order number.
We start working on your order as soon as you place your order so we are unable to make any changes or modifications to an order after it has been placed and confirmed.
As soon as your order is placed you will receive an email confirmation. If you paid using Paypal, be sure to check the email account associated with your account. For further questions please contact firstname.lastname@example.org
Absolutely! All of your payment information is kept safe and secure and you can check out with either PayPal or your credit card.
We accept Visa, Mastercard, American Express and PayPal.
At this time we are online only. However, we have sold sunglasses all over the world!
Please contact our customer care department immediately at email@example.com
Please be aware that any items shipped outside of Australia may be subject to import duties and/ or taxes applicable to your country/ or the country you’re shipping to. You will be responsible for these additional charges that incur for customs clearance when your package reaches your country. Unfortunately, MagniShades has no control over these charges and cannot predict what they may be. Customs policies vary from country to country; we recommend that you contact your local customs office for further information.